TERMS AND CONDITIONS

I. ELIGIBILITY

  1. The campaign is open to all OpenRice users in the Philippines with registered accounts with both OpenRice and Go Rewards.
  2. To be eligible to earn Go Rewards points, Members must enter their 16-digit Go Rewards numbers into their respective OpenRice accounts in order to successfully link both accounts prior to booking a table or submitting a review.

II. BOOKINGS

  1. Users must book a table at any bookable restaurant in Metro Manila via the OpenRice app or website (“OpenRice Platform”) during the campaign period from September 1, 2025 to August 31, 2026 (“Campaign Period”).
    1. First booking: Get 6 Go Rewards points per seat (up to a maximum of 8 seats/48 points).
    2. Succeeding bookings: Get 3 Go Rewards points per seat (up to a maximum of 8 seats / 24 points).
  2. Users must attend their reservation as scheduled.
  3. Go Rewards points will be credited within 7 business days only after the user’s attendance is confirmed by the restaurant merchant and OpenRice.
  4. Bookings must be made through the OpenRice Platform and attended in person.
  5. Only confirmed bookings made within the Campaign Period are eligible for this campaign.
  6. Cancellations or no-shows will not be eligible for Go Rewards points.
  7. OpenRice reserves the right to verify booking and attendance data before awarding any Go Rewards points.
  8. All decisions made by OpenRice regarding point allocation are final and binding. OpenRice shall have the final discretion, with the concurrence of DTI.
  9. Go Rewards points earned are non-transferable, not convertible to cash or any other items or services.
  10. By joining the campaign, users agree to OpenRice’s Terms of Service and Privacy Policy and Go Rewards’ Terms and Conditions.
  11. OpenRice reserves the right to change or modify the campaign mechanics, prizes, and terms at any time without prior notice, subject to the approval of the Department of Trade and Industry where applicable.

III. REVIEWS

  1. To earn Go Rewards points, each submitted review must meet all of the following criteria:
    1. Minimum word count:
      1. Each review must contain at least 30 words.
      2. Reviews with less than 30 words will not be counted toward the campaign or rewarded.
    2. Photo Requirement
      1. The review must include at least one original photo of either the food or the restaurant taken by the user
      2. Use of stock images, screenshots, or unrelated visuals will disqualify the review.
    3. Type of Restaurant Reviewed
      1. Only reviews of sit-down restaurants (casual dining to fine dining) are eligible.
      2. Reviews of quick service, fast-food, or takeaway-only establishments are not eligible for earning GoRewards points.
    4. Content Quality & Relevance
      1. Reviews must be genuine, relevant and reflect the user’s actual dining experience at the restaurant.
      2. Submissions that contain random words, song lyrics, nonsense text, vulgar and obscene words or unrelated content will be disqualified and will not earn any Go Rewards points.
      3. OpenRice reserves the right to moderate and reject reviews that do not reflect an actual dining experience.
  2. Points awarded to user will follow the structure as follows:
    1. First Qualified Review
      1. The first qualified review posted by a user during the Campaign Period will earn 8 Go Rewards points.
      2. This review must meet all stated criteria above to earn Go Rewards points.
    2. For every 5 succeeding unique Reviews
      1. Users who post 5 qualified reviews for five different sit-down restaurants will receive an additional 15 Go Rewards points.
      2. Reviews must be for 5 unique restaurant listings (no repeats) to be eligible for the aforesaid bonus.
      3. All reviews must meet all stated criteria above to earn points.
  3. Reviews, accompanying photos and any materials submitted to OpenRice Platform must not infringe any third-party intellectual property rights.
  4. Users are solely responsible for ensuring that all content submitted is original and legally permissible.
  5. Reviews posted do not need to be correlated to bookings made through the OpenRice Platform, but they must reflect the user’s own original content, personal experience, and opinion.
  6. Go Rewards points will be credited after validation by the OpenRice moderation team and may take up to 7 business days to reflect in the user’s account.
  7. Go Rewards points earned are non-transferable, not convertible to cash or any other items or services.
  8. By joining the campaign, users agree to OpenRice’s Terms of Service and Privacy Policy and Go Rewards’ Terms and Conditions.
  9. OpenRice reserves the right to change or modify the campaign mechanics, prizes, and terms at any time without prior notice, subject to the approval of the Department of Trade and Industry where applicable.
  10. OpenRice reserves the right to reject reviews that do not meet all the stated guidelines or are deemed fraudulent, plagiarized or misleading.
  11. All decisions made by OpenRice regarding eligibility and point allocation are final and binding. OpenRice shall have the final discretion, with the concurrence of DTI.